Syncron Technical Support Hiring 2024 : About Syncron empowers manufacturers and distributors to thrive in the evolving service economy by enhancing aftermarket business profitability, optimizing working capital, and fostering stronger customer loyalty. Our solutions enable businesses to seamlessly transition to future service-oriented models.
Leveraging cutting-edge AI and ML technologies, Syncron delivers a comprehensive, customer-endorsed Service Lifecycle Management (SLM) solution. This portfolio includes key offerings like service parts inventory, pricing, equipment uptime, warranty, service contract, and field service management.
All of these capabilities are delivered via Syncron’s Connected Service Experience (CSX) platform, helping businesses differentiate through exceptional aftermarket service while driving significant revenue and profit growth.
Syncron Technical Support Hiring 2024 Skill Set :
- Exceptional verbal and written communication skills in English
- Strong troubleshooting abilities and critical thinking
- Experience in IT, with knowledge of SQL (preferred: PostgreSQL)
- Familiarity with basic XML, data formats, and data transmission technologies
- Bachelor’s degree in Computer Science or a related field
- Willingness to work in US shifts
Let’s see the important information for Syncron Technical Support Hiring 2024 in brief tabular format
Here is the information presented in a table format:
| Category | Details |
|---|---|
| Role | Technical Support – Voice / Blended |
| Industry Type | IT Services & Consulting |
| Department | Customer Success, Service & Operations |
| Employment Type | Full Time, Permanent |
| Role Category | Voice / Blended |
Education
- UG: Any Graduate
- PG: Any Postgraduate
What are the Selection Process, Salary, Job Location, working Days and Time
Selection Process of Syncron Technical Support Hiring 2024:
After filling the application form you want to submit the application and then the recruiter examines your documents.After that, if you are selected then the recruiters contact you. Then tell you the next procedure.
Salary of Syncron Technical Support Hiring 2024
Salary not disclosed
Job Location of Syncron Recruitment 2024:
Bengaluru
How many Working Days of Syncron Technical Support Hiring 2024
If you are selected for this post then you want to work 5 days in the week.
Working Type and Timing of Syncron Technical Support Hiring 2024
Syncron gives you work from the office and full time Job.
Responsibilities for Syncron Technical Support Hiring 2024:
- Provide technical and business support to customers, ensuring their needs are met.
- Configure Syncron’s products to align with customer requirements.
- Gather, analyze, and document customer needs for effective solutions.
- Identify and report potential enhancements, bugs, and relay customer feedback.
- Manage and track cases to ensure timely resolution and proper follow-up using Syncron’s ticketing system.
- Perform fault isolation and root cause analysis for technical issues.
- Create and maintain documentation in the Knowledge Base, including issue logs and resolution steps.
- Offer configuration guidance, troubleshooting assistance, and share best practices with customers.
- Ensure strict adherence to service level agreements (SLAs).
what are the Requirements of this Recruitment :
- Proficient in both verbal and written English communication
- Strong problem-solving and critical thinking abilities
- IT experience with SQL knowledge (PostgreSQL preferred)
- Understanding of basic XML, data formats, and data transmission technologies
- Bachelor’s degree in Computer Science or a related field
- Open to working US shifts
Syncron Recruitment 2024 Important Links
Syncron Website: Click Here
Syncron Recruitment 2024 Apply Link : Click Here
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key skills:
- Supply Chain Management (SCM)
- Ticketing Systems
- Knowledge Base Publishing
- XML
- Customer Service
- Troubleshooting
- Technical Support
- Data Analytics
- SQL
Syncron Technical Support Hiring 2024 Care to be taken while processing application for ?
The mode of application is online.
Last date of application is not given yet but before which this form should be filled.
You have to go to the official website given below to apply.
When you open the link, you want to login your unstop account or create the account
If it doesn’t open while filling the form on mobile then open it on the show desktop site.
Check eligibility completely before applying, read below notice completely to check eligibility.
All the information given in the application should be filled properly, if incomplete information is filled, your application will not be considered.
All the documents should be scanned and made into pdf and uploaded at the right place where it can be seen properly.
Enter the mobile number and email id correctly as you will receive further messages only on it.
The form is to be submitted after checking it completely once as it cannot be edited later.
FAQs:
- What is the role being offered in Syncron Technical Support Hiring 2024?
The role is Technical Support – Voice/Blended, focusing on providing technical and business support to customers. - What qualifications are required for this position?
Candidates should have a Bachelor’s degree in Computer Science or a related field, with experience in IT and SQL (PostgreSQL preferred), and be open to working US shifts. - Where is the job location for this role?
The job is based in Bengaluru, with a full-time work-from-office setup. - What are some key responsibilities for the role?
Responsibilities include configuring Syncron’s products, troubleshooting issues, managing cases, and ensuring timely follow-up while adhering to SLAs. - What is the selection process for this position?
The selection process involves submitting an application, document review by recruiters, followed by further communication if shortlisted.
Note: Read Applicant Notice Carefully. Please read the information and instructions from the official website below carefully and if you find the information useful then share it with your friends
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